[Support request] drop-down menu not working

Home Forums Support [Support request] drop-down menu not working

Home Forums Support drop-down menu not working

  • This topic has 10 replies, 2 voices, and was last updated 1 year ago by Elvin.
Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1466112
    Laura

    Not a techy, so I’m sure I’m doing something wrong. But my main navigation bar won’t give me a drop-down menu when I hover over a category, even though that’s what I chose in appearance>layout>primary navigation>navigation dropdown.

    postkatrinastella.com/staging/

    #1466159
    Elvin
    Staff
    Customer Support

    Hi Laura,

    Can you check the structure of the menu in question on Dashboard > Appearance > Menu?
    https://docs.generatepress.com/article/using-the-wordpress-menu-builder/

    Dropdowns menu items appear for menus with submenus. If your menu is not structured to have submenus, it won’t show any dropdown items.

    A wise man once said:
    "Have you cleared your cache?"

    #1466180
    Laura

    I thought so, but I’m confused, can’t figure out how to get the different levels of menus all in one box so that I can then drag the hierarchy into place. Am trying to find it in the gp site without bothering you, but haven’t found it yet.

    #1466195
    Elvin
    Staff
    Customer Support

    I believe this will help. https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#creating-a%C2%A0drop-down-menu

    A wise man once said:
    "Have you cleared your cache?"

    #1466208
    Laura

    Prim.Nav. items are currently categories, which I dragged into the list of menu items and submenu items, setting them in line, and I thought I had it. But still no drop-down.

    #1466218
    Laura

    That’s what I did and where I did it. Is it because the prim.nav. bar has categories on it, not menus? It’s the categories I want the drop-down to fall from.

    #1466250
    Elvin
    Staff
    Customer Support

    Are you still not seeing a dropdown on any of your menu items?

    On my end, some of your menu items now have dropdown submenu items.

    Here’s a video of how your site looks now on my end:
    https://share.getcloudapp.com/8LurQbPz

    A wise man once said:
    "Have you cleared your cache?"

    #1466262
    Laura

    Yes, I just got it to work. It hope I remember where I was when I got it to work.
    Thanks, Elvin. Have a good one and stay safe.

    #1466278
    Elvin
    Staff
    Customer Support

    Nice one. No problem.:)

    A wise man once said:
    "Have you cleared your cache?"

    #1466436
    Laura

    YAY!! Did it, and changed color! Aces, Elvin. Thanks.

    #1466466
    Elvin
    Staff
    Customer Support

    Good to know you’re learning fast. 🙂

    If you have new concerns, feel free to open a new topic.

    Cheers. 😀

    A wise man once said:
    "Have you cleared your cache?"

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