Home Forums Support download problems

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #90139
    Sabrina Allegrini

    I purchased the premium package GP but I can not follow the instructions because I do not have to download the .zip file.

    When I try to install it on wordpress opens many folders pointing out the error.
    How do I get the zip file for mac ?

    #90326
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    To save the .zip to your computer, right click (or the Mac equivalent).

    You should see an option that says something similar to: “Download linked file as..” or “Save file as..”.

    Clicking that will save the .zip to your computer, which you can then upload to WordPress.

    Let me know ๐Ÿ™‚

    #90331
    Danielle Hargreaves

    I’m running into the same problem. It will not keep it as a closed zip file to upload as a plugin. How do I fix it?

    #90333
    Tom
    Lead Developer
    Lead Developer

    Same as above.

    Instead of just clicking the link (Mac will extract the .zip automatically), right click it and save the linked file as. This will save it as a .zip, which you can then upload.

    #90336
    Danielle Hargreaves

    Thank you!

    #90339
    Tom
    Lead Developer
    Lead Developer

    You’re welcome ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.