[Support request] Double clicks required on Mobile devices to open links

[Gary]

Some buttons on the homepage (‘Shop’ button half way down the page) require two taps to activate on mobile.

Variation selectors also require two taps on the shop and product page. All links on the page only require one tap after the first failed tap has been made.

Disabling ‘GenerateBlocks’ plugin fixes the variation selectors, but still requires two clicks on the homepage ‘shop’ button.

[Ying]

Hi Gary,

I tried on my iPhone with Chrome and Safari, I don’t see the issue on both browsers.

What device and browser are you testing with?

[Gary]

You’re right, works fine on safari but I still get the same issue on Chrome iOS.

All up to date.

[Ying]

I tried both Safari and Chrome on my iPhone, but neither of them has this issue.

Can you try it in an incognito window of Chrome?

[Gary]

Hi Ying,

Tried the incognito before posting, also same behaviour on my device.

Have tested on another device and seems to be working fine so must be local to me only.

Thanks for your help.

[Ying]

You are welcome 🙂

[Katarzyna]

Hey,

There is a known bug on iOS that sometimes occurs when using the Delay JS. This bug causes links to not work until they are clicked twice.

You can check a workaround here => https://perfmatters.io/docs/delay-javascript/#ios-double-click

[Author]

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