Archived topic
Don't know what to do with new license key renewal purchase. Please help.
3 replies · Started by Taras on April 19, 2021
Hello,
I recently renewed my license key for Generate Press, for $29.97. In the Receipt email I got from you, there are a bunch of links, e.g. for GP Premium Plugin, GP Theme, etc. I am a little bit confused with all of this. I obviously still have the GP theme running on my website. So what am I to do with these links? Should I install the plugin? The Premium theme? Doesn't the theme update automatically through WordPress?
Very confused here, please help.
- Terry
My website: http://www.dacapomusic.ca
Hi Terry,
Thanks for renewing.
Yes the free theme is automatically updated through WordPress dashboard.
As for the premium plugin, just make sure that your automatic renewal is still activated then you are good to go:
https://docs.generatepress.com/article/updating-gp-premium/
Hi Leo,
Thanks for your quick response. Part of the reason I asked this question is because earlier today I had a bit issue with my website. It seems as if right after I updated the WooCommerce Plugin, the formatting on my website/theme was completely messed up. Here is what it looked like https://snipboard.io/86Urlj.jpg (if you look at my website right now, that's how it should look. I had to restore it from a backup earlier today in order to fix the issue). http://www.dacapomusic.ca I talked to someone from my hosting company (SiteGround), and they said it may have been an incompatibility issue between the theme and the WooCommerece plugin. Do you think that was the case? If so, how can I know it won't happen again if I try updating WooCommerece again?
Thanks in advance.
Hi there,
the Theme doesn't interfere with how any plugin operates and theres no known compatibility issues between Woo and GP. We leave Woo to run its own templates and functions. Anything we add such as styling controls or features like qty buttons/sticky add to cart ... are all using Woo hooks and are to coding standards.
And looking at you screenshot it is displaying completely different content to your current page, and it looks like no Menu was assigned to the Primary Navigation. The Menu may have disappeared if the Theme was disabled, but for the content to change like that would mean a different page is being served..... its more like to do with Page Caching displaying an Old version... clearing any plugin / server / woo caches after update may have been all that was required.
