[Resolved] Does not work on WordPress network

Home Forums Support [Resolved] Does not work on WordPress network

Home Forums Support Does not work on WordPress network

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
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  • #1604505
    aranyklinika

    Hello,

    I have installed the GP Premium into my WordPress website (on WP network and only 1 website) and i have selected a theme from site library name “Ethos” but when I edit anything and update nothing happened, the content not updated. (Classic and the Gutenberg editor is not installed only the GenerateBlocks)

    I am waiting for your response.

    Thank you!

    #1604628
    David
    Staff
    Customer Support

    Hi there,

    when you make changes in the editor, are those changes saved ? ie. do you see the changes when returning to the page editor ?

    #1604675
    aranyklinika

    I don’t see the changes when i returning to the page editor.

    #1604701
    David
    Staff
    Customer Support

    This is WordPress core function that the theme has no control over, so it must be a WP / Server settings issue.

    Check your server error logs to see if any errors are reported after saving changes to the post. This should give you a pointer as to what is going wrong.

    #1609180
    aranyklinika
    #1609900
    Leo
    Staff
    Customer Support

    Can you try disabling GenerateBlocks for now and see if the content saves that way?

    #1610440
    aranyklinika

    I turned off the Generateblocks plugin and then switched from block editor to classic in the settings and network settings. I modified the post and still didn’t save it.
    The next step was to turn the Generateblocks plugin back on and then switch to the classic editor inside the editor, so it saved. Unfortunately i don’t see the styles in classic editor.

    #1611283
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Those console.log errors won’t prevent the page from saving, but they do show that something isn’t right.

    What version of GenerateBlocks do you have installed?

    #1613911
    aranyklinika

    GenerateBlocks – 1.2.0
    GP Premium – 1.12.3
    GeneratePress – 3.0.2

    #1614737
    Tom
    Lead Developer
    Lead Developer

    Can you try deactivating all of your other plugins to see if one of them is breaking the editor?

    We’re not aware of any issues with that combination of versions.

    #1643975
    aranyklinika

    Yes. I turned off all plugins except GP Premium, GenerateBlocks. This does not save the pages.

    #1644470
    Tom
    Lead Developer
    Lead Developer

    The fact that your pages still weren’t saving without GenerateBlocks activated shows me that there’s likely something up with your WordPress installation/server. We haven’t had any other reports of similar issues since you’ve mentioned this.

    If you create a test site on the same server, is this issue reproducible?

    #1668711
    aranyklinika

    We found the error! Caused by a redirect in htaccess…

    #1669487
    Tom
    Lead Developer
    Lead Developer

    Glad you got it sorted 🙂

Viewing 14 posts - 1 through 14 (of 14 total)
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