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Does Monster Insights Work with this Theme

14 replies · Started by Sam on April 15, 2021

Viewing posts 1–15 of 15

Hello

Does Monster Insights work with your theme? When I pushed the theme live off of staging, it looked like my google analytics was no longer connected.

I use monster insights to connect my google analytics and to also show me events and outbound clicks on my site within google analytics.

Thanks,
Sam

Hi there,

Yep - there should be no issues with Monster Insights - quite a lot of our users it.

Can you share a link to your site - and ill take a look for any related errors.

I have put it back onto staging. Here is the staging site.

Hi there,

I've tried accessing the site but the frontend credential seems to be incorrect.

Can you check and confirm if the credentials provided are working? Let us know.

yes- resent

So i can see the Monster Insights script in the editor. Which is attached to the staging site ... maybe the URL its using is incorrect when the site is moved from staging to live ?

Hi David,

I am planning to move it live today so I will reach back out if I still see the same issue happening.

Thank you,
Sam

Let us know - we're happy to take another look :)

Great, thanks so much!

Hello, I just pushed the theme live and monster insights is not connected. Could you please check now. Thanks.

So i can see the google analytics scripts are loading but what i cannot see is the GA script loading in the Head of the site. I am not sure if Monster Insights does something different.

How are the GA Codes added to the site ? Can you share a screenshot ?

Hello,

It is all done through the plug-in. I just click connect and it does a pre-authorization on the monster insight plugin.

Have you run into this issue before with monster-insight?

Thanks,
Sam

Unfortunately i don't have much experience with Monster Insights.
I can see the Monster insight script and that includes what looks like a UA property code for Google Analytics. So it may be Monster does all the fun stuff in the backend, which seems to be the case as the google analytics.js is being loaded.

Looking at the Monster insight docs it does say it may take 24hrs for data to start collecting.

Gotcha. For now, I had my hosting add the GA to the header so it will still track.

Thanks,
Sam

Glad to hear that!

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