Archived topic

Does GP Premium work with sites hosted on wordpress.com?

11 replies · Started by ted on December 29, 2020

Viewing posts 1–12 of 12

December 29, 2020 at 12:30 pm #1598702

I'm looking for a good option to host my custom domain. My domain is registered on google. Google seems to promote Bluehost. I'm not impressed with Bluehost and am considering hosting directly on a paid account on wordpress.com. However, I understand there are limitations in terms of which themes and plugins can be used for sites hosted on paid wordpress.com accounts. Can you let me know if you have any information that can assist in my decision?

December 29, 2020 at 12:35 pm #1598708

Hi Ted,

Unfortunately, GP Premium is not compatible with WordPress.com at this time and we are working on a fix for this.

Let me know if you need a refund for now :)

January 31, 2021 at 2:48 pm #1640906

Hello Leo!

I too need a refund for now, as I purchased GP premium yesterday and didn't know it isn't compatible with Wordpress.com.

Please confirm the processing of this request,
Jesse

January 31, 2021 at 4:34 pm #1640963

I've forwarded your request to Stacey who will be processing this :)

January 31, 2021 at 4:53 pm #1640969

Great, thank you! Looking ahead, when can I expect the refund to be processed and how will I be notified?

January 31, 2021 at 5:31 pm #1640994

Hi Jesse,

I just issued your refund.

Since your purchase was made on a credit card it may take about 5-10 days for the refund to show up on your card.

Thanks for trying GP! :)

January 31, 2021 at 11:44 pm #1641159

Hi Leo or Stacey,
Thanks for the information and yes, please provide a refund -- and hopefully you can let me know when it will be available for WP hosting.

February 1, 2021 at 8:54 am #1641820

Hi Ted,

I just issued your refund.

Thanks for trying GP! 🙂

September 6, 2022 at 12:58 am #2334522

Hi guys,

Wondering if GP premium is now compatible with Wordpress.com as it has been almost 2 years since the original post. I tried to install GPP but I am getting the following error message:

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Is this because it is still incompatible or is there another issue here?

Thanks!
Becky

September 6, 2022 at 1:02 am #2334530

Hi Rebecca,

Can you try following the video here?: https://docs.generatepress.com/article/installing-gp-premium/

September 6, 2022 at 1:08 am #2334541

Legend, thank you! I was installing a theme rather than a plugin.. doh!

September 6, 2022 at 1:11 am #2334546

You're welcome Rebecca!

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