[Resolved] display "Your comment is awaiting moderation" on frontend

[Jodie]

Hi there Tom

Thank you for your reply

All the comments that are submitted to my site can only be approved by me before they are viewable on the site.

I was just doing some testing myself and found that no message saying ‘Your comment is awaiting moderation’ shows up

[Jodie]

This test I did today hasn’t been done before by me

[Tom]

And that happens when you test as a user that has never left an improved comment before?

You can test by leaving an anonymous comment using the Incognito feature in your browser.

[Jodie]

Yes that’s right, no message for a user that has never left an approved comment before

[Jodie]

Sorry Tom, I missed the testing bit. Will do now

[Jodie]

Tested and it in an incognito window and it just goes to the top of the site and the url has a #comment-13 at the end

No message

[Tom]

What happens if you comment on a standard GP site like this?: https://gpsites.co/classic/sample-blog-post-4/

[Jodie]

Yes when using the standard GP site I get the your comment is awaiting moderation message and there is this setting at the bottom of the comment section that I don’t seem to have on my sites.

Save my name, email, and website in this browser for the next time I comment.

[Tom]

Ah, that’s the problem.

Are you using the latest version of GeneratePress?

If so, you might have a plugin activated which is breaking that functionality. You may need to deactivate them one by one until the problem plugin is found.

[Jodie]

Thanks Tom

I will do some further investigating and see which plugin is causing the conflict.

Cheers Jodie

[Tom]

Sounds good 🙂

[Jodie]

Hi Tom

So I disabled each plugin, one by one and tested on a new igcognito window to see if the
Save my name, email, and website in this browser for the next time I comment message showed up.

It did not show up.

I have the latest versions of Generate Press and Generate Press Pro.

Not sure what else to do?

Cheers Jodie

[Tom]

Do you have any custom functions active on the site?

[Jodie]

Excuse my lack of knowledge on this term Tom – what are custom functions?

[Tom]

PHP functions added in your child theme functions.php file, or in a plugin named “Code Snippets”?

There must be something overwriting the comment fields somewhere on your website. We just need to figure out what.

[Author]

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