- This topic has 22 replies, 3 voices, and was last updated 4 months ago by
Leo.
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October 27, 2020 at 4:53 pm #1507086
scott
Hello, the latest Generatepress update has caused display issues on 2 posts (and only those two) on my site on Chrome desktop browser only. As you scroll down the page, the top menu bar covers almost the entire screen.
I just restored a database from before the Generatepress update, and the issue was not happening. As soon as I updated again, the display issue returned.
Any ideas on how to resolve?
October 27, 2020 at 5:31 pm #1507096Leo
StaffCustomer SupportHi there,
That’s super strange. If it’s a theme issue then it should happen on every post and not just those 2.
We haven’t had this issue reported elsewhere either.
Any chance you can try disable all plugins to eliminate any conflicts from elsewhere?
Thanks 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 27, 2020 at 7:48 pm #1507155scott
When deactivating all plugins, I still see the issue, although it’s not as bad. The menu bar now covers most of the screen like it did before, but when I scroll down the page, it goes away.
October 27, 2020 at 7:49 pm #1507156scott
And then when I activate GP Premium again, the issue returns, and the menu bar covers the screen even when scrolling down.
October 28, 2020 at 3:16 am #1507442David
StaffCustomer SupportHi there,
does the issue still occur if you open the post in Chrome Incognito ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 28, 2020 at 8:35 am #1508106scott
Yes it does occur in incognito.
October 28, 2020 at 8:47 am #1508131Leo
StaffCustomer SupportCan you disable all plugins and let us have a look?
Looks like there is still some sort of caching going on which I think it’s the issue so make sure you clear and disable the caching plugin last.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 28, 2020 at 8:58 am #1508149scott
Ok, all plugins have been deactivated. Let me know if I need to change any settings on Cloudflare.
October 28, 2020 at 9:29 am #1508187Leo
StaffCustomer SupportThe Skip to content link should not be showing if all caching is disabled.
Can you try to disable all Cloudflare cache or anything related?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 28, 2020 at 9:34 am #1508194scott
Ok Cloudflare is off, all plugins are off.
October 28, 2020 at 9:44 am #1508208Leo
StaffCustomer SupportWeird. I’m still not able to view the source code and seeing lots of console errors.
Have you added anything in the Elements module?
What happens if you temporarily disable the module?
Make sure to activate the parent theme to test as well if you are using a child theme.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 28, 2020 at 10:13 am #1508248scott
The GP Premium plugin is deactivated. Is there something more I’d have to do to disable the elements module?
I’m not entirely sure what you mean by the elements module. But in WordPress, there’s nothing showing in Elements except for a google analytics hook. The only CSS code added to all posts is changing the caption font size.
October 28, 2020 at 10:35 am #1508267Leo
StaffCustomer SupportIs Cloudflare back on again?
I’m seeing the skip to content link again.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/October 28, 2020 at 10:42 am #1508280scott
No, Cloudflare is off. All plugins are off.
October 28, 2020 at 10:46 am #1508290Leo
StaffCustomer SupportCan you keep it like this and send me the dashboard login to take a look?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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