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Dispatch theme – Unable to install

5 replies · Started by Jessica on October 30, 2021

Viewing posts 1–6 of 6

Hello,

I've been trying to install the "Dispatch" theme on my site with no luck. It will get to the "import content" part and continue to run without it properly uploading the theme to my WP site.

To get you up to speed I:
- Cleared cache on WP and browser;
- Removed all plugins, except for anything related to Generate Press;
- GP premium 2.11 and GP theme 3.0 installed

Please let me know how I can resolve this issue.

Hi there,

can you first update the Theme to GP 3.1.
Then retry the import. If it gets stuck on import, can you Right Click > Inspect the page, this will open the browser developers tools. Check the Console tab - are there any Red errors? If so can you provide a screenshot of them ?

Hi,

That helped, I was able to load the theme on my site.

Another issue came up though, the magazine grid header only shows the (3) blog images on the right hand side but does not show the blog image on the left hand side with the "read more" button.

Anyway I can get that updated to show all (4) blog images?

Jessica

Hi Jessica,

That happens when the posts on the magazine grid has no featured image.

You can test this out by adding a featured image to the post "Hello World!".

This worked, thanks for your help!

No problem. Glad to be of any help. :D

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