[Resolved] Disable mobile version

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Home Forums Support Disable mobile version

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #157455
    xepace

    Hello. I’m using plugin Disable Mobile but after theme update it stopped working. Please help me disable mobile version for http://www.mylisbon.ru

    #157503
    Tom
    Lead Developer
    Lead Developer

    Just tested it out with the latest version and everything seems fine.

    Are you sure Generate Disable Mobile is still activated? https://wordpress.org/plugins/generate-disable-mobile/

    #157512
    xepace

    Thanks for your answer. Yes it is activated, I’m sure. I tried deactivate and activate again – helpless πŸ™

    #157518
    Tom
    Lead Developer
    Lead Developer

    Hmm, well the main function of the plugin isn’t firing then.

    Can you try #1 on this page?: https://generatepress.com/knowledgebase/debugging/

    #157554
    xepace

    Done. I did it – deactivate all plugins except gp premium and disable mobile plugins. The problem is still be there.
    Maybe I can put some code at custom CSS for fixing width of the site (980px) for all devices?

    #157563
    Tom
    Lead Developer
    Lead Developer

    Unfortunately not, the plugin removes all of the mobile related CSS, which is what makes everything mobile.

    For some reason, the plugin isn’t running at all on your site – I can tell by looking at the HTML.

    Basic CSS added by the plugin isn’t being displayed, and the calls to the mobile files which should be removed are still there.

    I can login and take a look if you’d like to send me temporary admin login details to support@generatepress.com.

    Let me know πŸ™‚

    #157567
    xepace

    Already send the login and password. Thank you.

    #157568
    Tom
    Lead Developer
    Lead Developer

    Ah, I see the problem! You’re using a super old version of that plugin.

    First, delete your current Generate Disable Mobile plugin.

    Then install and activate the one found on WordPress.org: https://wordpress.org/plugins/generate-disable-mobile/

    That’ll fix it πŸ™‚

    #157569
    xepace

    But I only see version 0.1 on https://wordpress.org/plugins/generate-disable-mobile/
    I have the same (0.1). Or I’m looking in a wrong place? πŸ™‚

    #157572
    Tom
    Lead Developer
    Lead Developer

    You’re using the pre WordPress.org version.

    #157573
    xepace

    Thank you Tom. You are awesome! πŸ™‚
    Have a nice day

    #157670
    Tom
    Lead Developer
    Lead Developer

    You’re welcome! Glad I could help πŸ™‚

    #157671
    Tom
    Lead Developer
    Lead Developer

    No worries! Glad I could help πŸ™‚

Viewing 13 posts - 1 through 13 (of 13 total)
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