[Resolved] Disable mobile version

[xepace]

Hello. I’m using plugin Disable Mobile but after theme update it stopped working. Please help me disable mobile version for http://www.mylisbon.ru

[Tom]

Just tested it out with the latest version and everything seems fine.

Are you sure Generate Disable Mobile is still activated? https://wordpress.org/plugins/generate-disable-mobile/

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[xepace]

Thanks for your answer. Yes it is activated, I’m sure. I tried deactivate and activate again – helpless 🙁

[Tom]

Hmm, well the main function of the plugin isn’t firing then.

Can you try #1 on this page?: https://generatepress.com/knowledgebase/debugging/

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[xepace]

Done. I did it – deactivate all plugins except gp premium and disable mobile plugins. The problem is still be there.
Maybe I can put some code at custom CSS for fixing width of the site (980px) for all devices?

[Tom]

Unfortunately not, the plugin removes all of the mobile related CSS, which is what makes everything mobile.

For some reason, the plugin isn’t running at all on your site – I can tell by looking at the HTML.

Basic CSS added by the plugin isn’t being displayed, and the calls to the mobile files which should be removed are still there.

I can login and take a look if you’d like to send me temporary admin login details to support@generatepress.com.

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[xepace]

Already send the login and password. Thank you.

[Tom]

Ah, I see the problem! You’re using a super old version of that plugin.

First, delete your current Generate Disable Mobile plugin.

Then install and activate the one found on WordPress.org: https://wordpress.org/plugins/generate-disable-mobile/

That’ll fix it 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[xepace]

But I only see version 0.1 on https://wordpress.org/plugins/generate-disable-mobile/
I have the same (0.1). Or I’m looking in a wrong place? 🙂

[Tom]

You’re using the pre WordPress.org version.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[xepace]

Thank you Tom. You are awesome! 🙂
Have a nice day

[Tom]

You’re welcome! Glad I could help 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Tom]

No worries! Glad I could help 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Author]

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