Archived topic
Disable Elements control not visible for some users
7 replies · Started by Bob on October 29, 2021
Some admin users of a site that I work on cannot see the "disable elements" control in the sidebar (they need to hide the featured image). I'm able to see it, and I instructed them to look in preferences/panels. But the checkbox for Layout is not appearing there! (they send a screenshot to prove it). Why would the Layout box not appear for some users?
Hi there,
Sounds like a user role access issue.
I believe this filter would help:
https://docs.generatepress.com/article/generate_metabox_capability/
Reference: https://generatepress.com/forums/topic/disable-elements-2/#post-206898
Same problem Leo, how to solve it in concrete? I would need a step-by-step explanation
Hi there,
would role are these users ? Are they Admin users ?
Yes, I am an Admin.
And you cannot see the Disable Elements ? Or are they greyed out ?
I cannot see the Disable Elements in the Element sidebar
Would you be able to share a temporary admin login so we can take a look?
If so, please raise a new topic, there you will have access to the Private Information field where you can share the login details.
