[Support request] Description showing twice in woocommerce page

Home Forums Support [Support request] Description showing twice in woocommerce page

Home Forums Support Description showing twice in woocommerce page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #366789
    Edwin

    Hi

    I the single page product the description is showing twice. Anyway to remove the second one?
    https://thebalancedchild.com.au/final/shop/workbooks/workbooks-english/english-set-year-4-3-books/

    Also i have rating enabled and showing under the product, but there is no way in the website to rate.
    Reviews is enabled under woocommerce/settings, but not showing.

    Thanks,

    Edwin

    #366877
    Leo
    Staff
    Customer Support

    Hi there,

    Try this CSS to remove the second description:

    .woocommerce-Tabs-panel > h2 {
        display: none;
    }

    Not sure why the review tab isn’t showing when you enabled it in settings.

    Any caching plugin?

    #366886
    Edwin

    Thanks, Leo that worked.
    I tried it with disabling all plugins but still not showing.

    I found that when i refresh a product it shows reviews for half second and disappears again.

    #366991
    Tom
    Lead Developer
    Lead Developer

    Hmm.. Are ratings enabled in Customize > Layout > WooCommerce?

    #367005
    Edwin

    Hi Tom
    Yes, enabled and showing under the products, but no option to write reviews or leave stars

    #367210
    David
    Staff
    Customer Support

    Check your products to see if Reviews are enabled at a product level. Go to your product list (in dashboard), select Quick Edit on a product and see if the Enable Reviews is active.

    #367523
    Edwin

    Hi David

    Yes, that worked. Anyway to force all products to show reviews?

    Thanks

    Edwin

    #367528
    Leo
    Staff
    Customer Support

    I think for existing product you would have to do that one by one.

    But once the settings is set in WooCommerce settings then it should show up for new products.

    David feel free to correct if I’m wrong 🙂 Thanks!

    #367564
    David
    Staff
    Customer Support

    Products > Bulk Action Button > Edit after selecting all products (check box on filter bar will select all of them). Make the change and update.

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