- This topic has 10 replies, 3 voices, and was last updated 6 months ago by Leo.
July 22, 2020 at 4:45 am #1371969Richard
I was having an issue with blank content blocks which I resolved by adding a button and then deleting it (and then the content block changed to a circle with a + inside it) and everything displayed perfectly.
However, when I go back to this page, all these ‘deleted’ content blocks now have a button in them – the web version still displays fine, but I have to delete all these buttons again before I can do anything.
I’ve cleared my cache but this made no difference.
What should I do?
RichardJuly 22, 2020 at 6:09 am #1372047DavidStaffCustomer SupportJuly 22, 2020 at 6:42 am #1372081Richard
Stupid question I know, but how do I upload a screenshot?
Here’s the page – you can see all the blue buttons:
If I delete them all and Update everthing’s fine until I want to edit the page again – they all reappear!
ThanksJuly 22, 2020 at 6:47 am #1372087DavidStaffCustomer Support
To share Images – you need to provide us a link to where the image is stored. You could just add it to your Media Library and copy the URL it provides.
Couple of things to check.
1. Disable any cache plugins.
2. When Editing the post – is it displaying any Revisions / Updated versions are available ?July 22, 2020 at 7:28 am #1372120Richard
Autoptimize deactivated but I still get the problem.
First time it said there is a more recent Autosaved version. Restored that but still have the problem.
Second time it asked if I wanted to restore the backup. Which I did, but just the same.July 22, 2020 at 7:57 am #1372313DavidStaffCustomer SupportJuly 22, 2020 at 8:00 am #1372316Richard
The problem is still thereJuly 22, 2020 at 8:03 am #1372323Richard
Disabled all plugins too and no joyJuly 22, 2020 at 8:17 am #1372339LeoStaffCustomer SupportJuly 22, 2020 at 8:27 am #1372349Richard
That was it!
Thanks VERY much,
RichardJuly 22, 2020 at 9:37 am #1372431
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