[Resolved] Delete Customizer Settings

[Todd]

I deleted the default settings for GP Premium 1.4.3 for a new WordPress install of 4.8.2, and the resulting screen appears to have developed a glitch. It is the same in Safari as well as Chrome on the Mac.

Is there a way to get around this?

Thanks and regards,
Todd

https://pasteboard.co/GNq0Myb.png

[Todd]

Sorry for being panicky!

Resizing my browser window revealed the underlying checkboxes and settings. Once the WordPress interface resized and responded to a narrow window, the blank box (shown in my screenshot link above) overlaying the feature selections went away.

At this point, I was able to re-enter my license key, and life returned to normal.

Thanks and regards,
Todd

[Leo]

Glad you got it working!

[Nathan]

Hi, I’m new to WordPress and I’m using Elementor with GP and would like to ask about resetting the customizer settings? It says that “Deleting your settings can not be undone.” should I delete them or try a fresh re-install?

I deleted many of the header and menu settings in order to have a ‘cleaner’ looking website!
Now that I want to start a new website, none of these drag and drop menus is available to migrate content to.

Any suggestions would be appreciated. Is there a manual to download for this software?

Thanks, Nathan

[Leo]

If you want a fresh start then yes 🙂

The menu shouldn’t be removed by that as it’s saved in the database.

[Nathan]

Hi Leo,

Thanks for your reply. Now I find that I have GeneratePress as a Theme, but understand that GP Premium should be installed as a plugin. So I have done this but can’t delete the GeneratePress Theme.

Consequently, when I go to customise, it still looks the same…Do I need to reinstall WordPress, to get rid of the theme?

Thanks, Nathan

[Tom]

The theme is required in order for GP Premium (the plugin) to work. They work together.

Not sure what you mean about the Customizer? What looks the same?

[Nathan]

Hi Tom,

Thanks for taking the time to reply. I’m new to website construction so these questions may seem obvious to you!

After messing around with a GP theme, I am wanting to reset the appearance, but I’m not sure how to go about doing this?
When I switch to customize, in the WordPress dashboard it shows me my last saved version. How do I delete and start again?

If I can attach screenshots to show you, It might make it clearer…

Thanks, Nathan

[Nathan]

Hi Tom,

I think my issue lies with Elementor not GP. I noticed that in Elementor, the bottom left corner there is a cog wheel which gives options under Document settings to delete, so I think I have resolved the problem, even if the basic look and number of locations for drag and drop do not look the same as when I opened the GP theme for the first time…

Thanks, Nathan

[Leo]

Glad you found the solution!

[Author]

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