[Resolved] defer offscreen images on mobile

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Home Forums Support defer offscreen images on mobile

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  • #2360648
    eran

    Hi,
    I have this issue: I have “defer offscreen images” on mobile. I add a photo below:
    https://imghostr.com/135c4f_cg3

    I use lazy-load with a plugin. When I contacted them, they told me I should contact my theme, although I think it’s related to their plugin.
    How can I fix this issue?

    #2360700
    Leo
    Staff
    Customer Support

    Hi there,

    Does the issue occur without the lazy load plugin?

    If so then it’s definitely a plugin issue.

    #2360707
    eran

    Hi Leo, when I deactivate the plugin the issue does not occur.

    #2360720
    Leo
    Staff
    Customer Support

    Then you will need to follow up with the plugin’s support team for a better answer.

    If they still think it’s a theme issue, please ask them to elaborate and point out the exact issue.

    #2360737
    eran

    They just told me to use another plugin or to contact a professional web developer to assist me :S

    #2360740
    Leo
    Staff
    Customer Support

    Probably not a bad idea to consider another plugin if this is their response.

    #2360769
    eran

    It’s my hosting they told me it’s a plugin to help users “plugin is created in order to provide an easy and accessible way for WordPress users to optimize and improve the performance of their websites.”

    since its not about the hosting they don’t help :S

Viewing 7 posts - 1 through 7 (of 7 total)
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