- This topic has 8 replies, 2 voices, and was last updated 5 months, 4 weeks ago by
David.
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September 11, 2020 at 2:43 am #1439031
Cagdas
Hi,
I am using GP Premium (1.11.3) and Woocommerce (4.5.1) on my site.
For a reason, I do not want to use Woocommerce anymore but when I deactivate WooCommerce, site layout breaks.
Please see below screenshots.
I also want to use Generateblocks and I created a trial page, the same issue happens on this page also.
Normal page with Woocommerce active: https://paste.pics/2ae0bbfb2a59b5f75e4a61b709b9ad1e
Trial page with Woocommerce active: https://paste.pics/2c6fc28418c66c0b73a149dd997d10e6
Normal page after Woocommerce deactivated: https://paste.pics/554fd718be867721a5d6d17e568be73d
Trial page after Woocommerce deactivated: https://paste.pics/f6b59ae3f5910191ef0281f1dca8c70a
Any suggestion?
Thank you
CagdasSeptember 11, 2020 at 2:45 am #1439032Cagdas
My web site link is https://berlitz-istanbul.com/
The trial web site link is https://berlitz-istanbul.com/trial/September 11, 2020 at 4:53 am #1439152David
StaffCustomer SupportHi there,
i am not seeing the issue on the Trial page you sent ? Did you resolve this ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 11, 2020 at 4:55 am #1439154Cagdas
No, I activated Woocommerce again. It is a live site.
Kinsta provides a staging environment. If you want I can send login details. Just inform me how…September 11, 2020 at 4:58 am #1439157David
StaffCustomer SupportIf you can move it to staging with Woocommerce deactivated then send us the URL so i can take a look.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 11, 2020 at 5:22 am #1439189Cagdas
I deactivated Woocommerce in the staging environment.
Here is the trial link: https://staging-wwwberlitzistanbul.temp927.kinsta.cloud/trial/
Here is the main site link: https://staging-wwwberlitzistanbul.temp927.kinsta.cloud/September 11, 2020 at 5:39 am #1439213David
StaffCustomer Supportthe page has an Error-Page ID which loads its owns styles.
I would expect there to be an Error in the Admin area. Or an error showing in your server error_log that may point to the issue.The likelihood there is a function calling for Woocommerce. Can you try disabling the Woocommerce Module in Appearance > GeneratePress
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 11, 2020 at 5:47 am #1439221Cagdas
I deactivated the Woocommerce Module in Appearance > GeneratePress.
September 11, 2020 at 6:39 am #1439273David
StaffCustomer SupportDo you have any Child Theme functions, Custom Functions or other plugins related to Woocommerce ?
Did you check your host server error_log to see if that explains whats causing the problem?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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