[Support request] Deactivating a site

Home Forums Support [Support request] Deactivating a site

Home Forums Support Deactivating a site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #884403
    Jay

    If I deactivate a site which uses a GP Premium theme, will the theme stop working?
    Thank you.

    #884451
    Leo
    Staff
    Customer Support

    Hi there,

    I’m not quite sure what you mean.

    GeneratePress is a theme and GP premium is a plugin.

    If you disable GP Premium, the free GeneratePress theme will still work.
    https://docs.generatepress.com/article/generatepress-and-gp-premium/

    Let me know if this helps ๐Ÿ™‚

    #884509
    Jay

    Hi Leo,

    Using a template from the library (Pivot). Would that stop working?

    Jay

    #884791
    Tom
    Lead Developer
    Lead Developer

    GP Premium needs to remain active in order for the features inside of it to work.

    #884962
    Jay

    So, taking them off my site list will disable some functions?
    Frankly that is desirable because we have a customer who will not pay us and we included a premium theme as part of our agreement.

    #885089
    Leo
    Staff
    Customer Support

    There isn’t a way to deactivate the premium plugin unless you have access through the dashboard or FTP.

    This reply should explains it:
    https://generatepress.com/forums/topic/deactivating-a-license/#post-884465

    Let me know if this helps ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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