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Hi there, my Dashboard is suddenly acting weird.
I can’t access anything in the Customizer other than widgets, and the hover over drop down menu in the Dashboard does not work.
It seems like some CSS has gone as well.
The site is working, so it is only the Dashboard which is causing troubles.
I’m using a child theme, but switching to GP main theme does not help either. I switched to Twenty Twenty Two with same result.
Any idea what is going on here?
Any help will be appreciated, thanks!
Customer Support
Hi there,
first thing to check is for Plugin conflicts – temporarily disable ALL plugins to see if the issue passes. If it does, then enable the plugins one by one to see of one is causing the issue.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Hi David, I think there is more to it than that, and I’m not able to deactivate plugins either.
I restored everything with JetBackUp from yesterday, where nothing was wrong, but same result. No new plugins have been added, and WP reinstalled, same result. I’m not even able to select all plugins to deselect them, and I can’t access Pages.This is a copy error when opening a page:
TypeError: Cannot read properties of undefined (reading ‘page’)
at https://muii.dk/wp-includes/js/dist/edit-post.min.js?ver=51ebcd5cd745a9866ab9a430d8318189:7:28552
at https://muii.dk/wp-includes/js/dist/data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:10446
at https://muii.dk/wp-includes/js/dist/redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:8811
at https://muii.dk/wp-includes/js/dist/data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:9297
at Object.dispatch (https://muii.dk/wp-includes/js/dist/data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:10389)
at Object.initializeMetaBoxes (https://muii.dk/wp-includes/js/dist/data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:14413)
at https://muii.dk/wp-includes/js/dist/edit-post.min.js?ver=51ebcd5cd745a9866ab9a430d8318189:7:86055
at $r (https://muii.dk/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:83333)
at unstable_runWithPriority (https://muii.dk/wp-includes/js/dist/vendor/react.min.js?ver=17.0.1:9:7431)
at xn (https://muii.dk/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:29950)Regards
CarstenCan you access the site via FTP ? If so can edit the folder name of the cache plugin – by changing its name, it will remove the plugin. Then try clearing browser caches.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Hi there,
The issue is solved. My host provider suggested to purge the cache, I didn’t have any cache plugin installed, except CloudFlare cache, I purged everything and it fixed the issue.
Thanks for the suggestion, of renaming the plugin folder, the method is good to know with future issues which calls for deactivation of all plugins, and much faster than though the dashboard.
Thanks for your support.
Ah, i saw the CF Cache in the admin bar in your screenshot and assumed it was a plugin.
Glad to hear you got it resolved.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/It was a page cache plugin, that you saw, Super Page Cache for Cloudflare, which should work with CloudFlare cache own cache, but it was not enabled at the time 😉
Aaah ok – pesky caches 🙂 Glad to hears it working correctly now !
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
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