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Customizer on 2.01

12 replies · Started by David Sims on December 15, 2017

Viewing posts 1–13 of 13

Updated to 2.01 (WP 4.9.1)

and Customizer look "interesting"

No caching plugins

Not really sure what I'm looking at there, but we haven't had any other reports of Customizer issues.

Can you try deactivating your other plugins one by one?

Hi Tom

you might enjoy the irony :)

Lightweight Social Icons causes that screen

Hmm I have LSI installed on a handful of websites and I'm not getting any issue like that.

Is that the entire screen as you enter the Customizer?

Yep pretty much the whole screen - you cannot scroll

It's reproducible every time I activate Lightweight social icons it happens

Here is a list og plugins on the site: Plugins

I have LSI activated as well and isn't getting that issue.

Can you try keeping GP premium and LSI activated only and turn off all the other ones?

Thanks!

OK I did as you suggest

GP premium and LSI works :)

As soon as I activate Page builder by Siteorigin Version 2.5.16 the problem occurs

When the problem occurs, right click using the browser and use the developer tool. Do you see any console errors?

Have you contacted Siteorigin's support?

The console error is ReferenceError: jQuery is not defined

Have not contacted them yet

Looks like some sort of incompatibility between Site Origin and LSI. Wonder what about Site Origin is triggering the error.

I'll see if I can push an update out ASAP to fix it - for now you can disable LSI and just use Font Awesome for the icons.

Just for another solution:

I tried some other social icon plugins and was not impressed

This one is pretty "lightweight" Social Icons Widget by WPZOOM

and works fine

I just released a Lightweight Social Icons update that fixes this.

Thanks!

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