[Support request] Customizer on 2.01

[David Sims]

Updated to 2.01 (WP 4.9.1)

and Customizer look “interesting”

No caching plugins

[Tom]

Not really sure what I’m looking at there, but we haven’t had any other reports of Customizer issues.

Can you try deactivating your other plugins one by one?

[David Sims]

Hi Tom

you might enjoy the irony 🙂

Lightweight Social Icons causes that screen

[Tom]

Hmm I have LSI installed on a handful of websites and I’m not getting any issue like that.

Is that the entire screen as you enter the Customizer?

[David Sims]

Yep pretty much the whole screen – you cannot scroll

It’s reproducible every time I activate Lightweight social icons it happens

Here is a list og plugins on the site: Plugins

[Leo]

I have LSI activated as well and isn’t getting that issue.

Can you try keeping GP premium and LSI activated only and turn off all the other ones?

Thanks!

[David Sims]

OK I did as you suggest

GP premium and LSI works 🙂

As soon as I activate Page builder by Siteorigin Version 2.5.16 the problem occurs

[Leo]

When the problem occurs, right click using the browser and use the developer tool. Do you see any console errors?

Have you contacted Siteorigin’s support?

[David Sims]

The console error is ReferenceError: jQuery is not defined

Have not contacted them yet

[Leo]

Should be the same issue Tom explained here: https://generatepress.com/forums/topic/does-not-works-after-update-2-0/#post-449495

[Tom]

Looks like some sort of incompatibility between Site Origin and LSI. Wonder what about Site Origin is triggering the error.

I’ll see if I can push an update out ASAP to fix it – for now you can disable LSI and just use Font Awesome for the icons.

[David Sims]

Just for another solution:

I tried some other social icon plugins and was not impressed

This one is pretty “lightweight” Social Icons Widget by WPZOOM

and works fine

[Tom]

I just released a Lightweight Social Icons update that fixes this.

Thanks!

[Author]

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