[Resolved] Customizer not working: specifically, background images upload and remove

Home Forums Support Customizer not working: specifically, background images upload and remove

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  • #273206
    willworksdesigns

    Hi Tom,

    Thanks for an awesome theme! I’m creating a new website using GP Premium, v.1.3.44, along with VC and VC add-ons. Yesterday, I started to have a problem with certain elements within the Customizer: I am unable to upload or remove background images. Other facets of the Customizer are working, but not the background image upload and remove. Any ideas or workarounds? I can create a login for you to check out the website-in-progress if that helps.

    Best,
    Will

    GeneratePress 1.3.44
    #273301
    Leo
    Staff
    Customer Support

    Hi Will,

    1.3.44 is the most recent version of the theme. Can you make sure you are using the most recent version of GP Premium (plugin) as well? We are currently on 1.2.94 and it should fixed that problem.
    https://docs.generatepress.com/article/updating-gp-premium/

    Let me know.

    #274204
    willworksdesigns

    Hi Leo,

    It worked like a charm! Thanks very much.

    Best,
    WV

    #274300
    Leo
    Staff
    Customer Support
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