[Resolved] Customizer not showning options

Home Forums Support Customizer not showning options

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1255565
    Christopher

    I just downloaded the premium version of generatepress when I go to the customizer I only see a Widgets tab and there is nothing there except this message:

    Your theme has 10 widget areas, but this particular page doesn’t display them.

    You can navigate to other pages on your site while using the Customizer to view and edit the widgets displayed on those pages.

    I’m using the free version with the paid plugin. I have a basic child theme with just the CSS file.

    All widgets blank now.

    I want to remove the right-side bar and activate the customizer so I can change the fonts and layout. Right now I can’t do that. Thank you.

    #1255583
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1255611
    Christopher

    Okay, trying it now…

    #1255614
    Christopher

    Having trouble deactivating Titan Anti-Spam.

    #1255628
    Christopher

    Okay, I have managed to deactivate all plugins except GP Premium but no luck.

    #1255630
    Christopher

    I tried it in edge instead of chrome and I’m getting the full menu now. Maybe it was the ad blocker I’ll continue to investigate. Thanks for your help, Leo.

    #1255866
    Leo
    Staff
    Customer Support

    Glad you’ve found a solution 🙂

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.