Archived topic

Customizer loading stuck

8 replies · Started by Akash on January 9, 2020

Viewing posts 1–9 of 9

January 9, 2020 at 11:57 pm #1127490

when we open customizer in wordpress it will loading stuck. I have also increase memory limit. any other solution for it

January 10, 2020 at 1:55 am #1127584

This message is provided our hosting support team. for customizer loading stuck.

There seems to be issue with this theme: generatepress_child which was causing issue, on deactivating that theme the page started loading.
Therefore I request you to kindly get this theme checked with the help of you developer as this is the theme that is causing the issue.

when we deactivate generatepress-child theme it will work customizer. but when we activate child theme again laoding stuck issue occuered. please help me for this problem.

January 10, 2020 at 4:06 am #1127669

Hi there,

what have you added to your Child Theme?

January 10, 2020 at 5:10 am #1127712

only function.php and style.css code added
If you want credentials of WordPress dashboard, then let me I will share you personally.

January 10, 2020 at 5:15 am #1127716

Do you have any custom functions in the functions.php? If so can you remove them to see if they are causing the issue

January 10, 2020 at 5:26 am #1127725

January 10, 2020 at 5:27 am #1127727

Let us know

January 10, 2020 at 5:32 am #1127732

Thanks resolved

Defer Parsing of JavaScript
this code was detected in functions.php file.

any idea how can we add in proper way of defer parsing of javascript code add on WordPress. for avoid page speed issue.

January 10, 2020 at 5:41 am #1127736

This article provides several methods:

https://kinsta.com/blog/defer-parsing-of-javascript/

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