[Resolved] Customizer loading stuck

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1127490
    Akash

    when we open customizer in wordpress it will loading stuck. I have also increase memory limit. any other solution for it

    #1127584
    Akash

    This message is provided our hosting support team. for customizer loading stuck.

    There seems to be issue with this theme: generatepress_child which was causing issue, on deactivating that theme the page started loading.
    Therefore I request you to kindly get this theme checked with the help of you developer as this is the theme that is causing the issue.

    when we deactivate generatepress-child theme it will work customizer. but when we activate child theme again laoding stuck issue occuered. please help me for this problem.

    #1127669
    David
    Staff
    Customer Support

    Hi there,

    what have you added to your Child Theme?

    #1127712
    Akash

    only function.php and style.css code added
    If you want credentials of WordPress dashboard, then let me I will share you personally.

    #1127716
    David
    Staff
    Customer Support

    Do you have any custom functions in the functions.php? If so can you remove them to see if they are causing the issue

    #1127725
    Akash

    ok

    #1127727
    David
    Staff
    Customer Support
    #1127732
    Akash

    Thanks resolved

    Defer Parsing of JavaScript
    this code was detected in functions.php file.

    any idea how can we add in proper way of defer parsing of javascript code add on WordPress. for avoid page speed issue.

    #1127736
    David
    Staff
    Customer Support
Viewing 9 posts - 1 through 9 (of 9 total)
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