[Support request] Customizer Font Changes Not Matching Result

Home Forums Support [Support request] Customizer Font Changes Not Matching Result

Home Forums Support Customizer Font Changes Not Matching Result

Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #1455859
    Mark

    Hey guys, I’m been making changes to the font in the customizer but they’re not showing up live. I’ve cleared the cache as well. Any ideas?

    #1455874
    Leo
    Staff
    Customer Support

    Hi there,

    Can you disable WP Rocket first so we can inspect the code better?

    What changes are you referring to? The body font?

    #1455879
    Mark

    Done, deactivated. I’m changing font sizes for headers and the body.

    #1455885
    Leo
    Staff
    Customer Support

    This header? I’m seeing 40px. What is your customizer setting?
    https://www.screencast.com/t/jSgg5FDE0wkj

    #1455892
    Mark

    40 as well but not the same font or boldness.

    #1455896
    Leo
    Staff
    Customer Support

    Strange. Any chance you can disable all plugins except GP Premium and give me the admin access to poke around?

    Might be faster this way ๐Ÿ™‚

    #1455906
    Mark

    Yep.

    #1455917
    Leo
    Staff
    Customer Support

    Ahh so it works in the customizer but not on live site?

    Most of the time that’s some sort of caching issue.

    Can you disable all plugins for me? I cannot do that for you due to our policy.

    Is there a way to disable Kinsta Cache to test as well?

    Thanks!

    #1455924
    Mark

    regarding plugins…

    #1455927
    Leo
    Staff
    Customer Support

    Yes ๐Ÿ™‚

    #1455930
    Mark

    Done

    #1455935
    Leo
    Staff
    Customer Support

    And looks like it’s fixed?
    https://www.screencast.com/t/A1ACjhcsnM

    #1455937
    Mark

    Agreed. What’s the best way to diagnose?

    #1455939
    Leo
    Staff
    Customer Support
    #1455949
    Mark

    Autoptimize

Viewing 15 posts - 1 through 15 (of 19 total)
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