Archived topic
Customize Screen Not Showing
1 reply · Started by Laurie on April 2, 2020
Hello,
I have been using GeneratePress for a few weeks and all seems really good, today, I have tried to make some changes in the "Customize" tab, but when I click the tab I just get taken to a blank screen. I have also tried deactivating some of the plugins and accessing the customize section from within the GeneratePress set5ting, I get the blank screen when I press any of the options, (font, colors etc).
This was working fine previously, can you please help, Thank you
Hi there,
White Screen in the Customizer is generally a sign of low PHP Memory:
https://docs.generatepress.com/article/increasing-php-memory-limit/
Ask your host if they can increase that. Also worth checking they are using PHP Version 7.x.
Let us know.
