[Support request] Customize Screen Not Showing

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This topic contains 1 reply, has 2 voices, and was last updated by  David 1 month, 3 weeks ago.

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    I have been using GeneratePress for a few weeks and all seems really good, today, I have tried to make some changes in the “Customize” tab, but when I click the tab I just get taken to a blank screen. I have also tried deactivating some of the plugins and accessing the customize section from within the GeneratePress set5ting, I get the blank screen when I press any of the options, (font, colors etc).
    This was working fine previously, can you please help, Thank you


    David Customer Support

    Hi there,

    White Screen in the Customizer is generally a sign of low PHP Memory:


    Ask your host if they can increase that. Also worth checking they are using PHP Version 7.x.
    Let us know.

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