- This topic has 7 replies, 2 voices, and was last updated 4 years ago by Tom.
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March 6, 2020 at 12:39 pm #1187365Daniel
Hello Tom
I hope you’re doing great
There is a problem in customize panel settings just When I import a demo by GP Premium.
If I use GP without importing a demo, Everything is Great.
But If I import a demo, there is this bad problem in customize panel settingsThe problem is when I click on Mobile and Tablet mode of customize panel, the preview of mobile and tablet goes all the way to the left out of the screen.
Please take a look at these two screenshots:
Tablet preview screenshot: https://snipboard.io/075Aqk.jpg
mobile preview screenshot: https://snipboard.io/SiGkz6.jpgIn this situation, it’s impossible to check the site in mobile and tablet mode.
Could you please help me with this issue?March 6, 2020 at 6:22 pm #1187529TomLead DeveloperLead DeveloperHi there,
That’s strange, is it only happening with a specific site? If so, which one?
March 7, 2020 at 2:11 pm #1188182DanielHello again, Tom
Thanks a lot for your good support
Yes, For more tests I imported 4 demos (uno , music , finance , awaken )
Before I import demos, the customize panel is completely Nice and works very well
But when I import GP demos, This problem happens
Stranger is when I change the theme to 2020 or other themes, The customize panel problem won’t be gone!
Just one demo from GP, will destroy RTL customize panel forever and I don’t know How it would be fixed!!
Please help me for this problem
Thanks a lotMarch 7, 2020 at 6:49 pm #1188293TomLead DeveloperLead DeveloperHmm, not sure what could be causing that.. What happens if you temporarily remove all CSS from the “Additional CSS” section of the Customizer? Any change?
If not, can you send me temporary admin login details so I can inspect the issue first-hand? If so, please send them through the following form, and don’t forget to mention this topic: https://generatepress.com/contact
Thanks!
March 9, 2020 at 1:56 am #1189252DanielHello Tom
I found exactly what the problem is
The problem is just when I activate gp-premium plugin
When I’m using GP Free everything is OK.
The problem is not because of importing demo. It is Exactly because of activating gp-premium.I have sent my user and pass to you in contact form
Thanks a lot
March 9, 2020 at 8:07 am #1189784TomLead DeveloperLead DeveloperAha, looks like a bug – thanks for reporting!
Until we release 1.10, you can use this:
add_action( 'customize_controls_print_styles', function() { ?> <style> .rtl.wp-customizer .preview-tablet .wp-full-overlay-main, .rtl.wp-customizer .preview-mobile .wp-full-overlay-main { -webkit-transform: translateX(50%); transform: translateX(50%); } </style> <?php } );
March 10, 2020 at 7:13 am #1190926DanielHello again Tom
Fantastic ๐
Your support is very useful and great
I’m really happy to use GeneratePress. This theme is awesome
Thanks a lot
Have a great timeMarch 10, 2020 at 8:30 am #1191024TomLead DeveloperLead DeveloperThank you! Glad you’re enjoying it ๐
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