[Resolved] Customize RTL Mobile and Tablet

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  • #1187365

    Hello Tom
    I hope you’re doing great
    There is a problem in customize panel settings just When I import a demo by GP Premium.
    If I use GP without importing a demo, Everything is Great.
    But If I import a demo, there is this bad problem in customize panel settings

    The problem is when I click on Mobile and Tablet mode of customize panel, the preview of mobile and tablet goes all the way to the left out of the screen.
    Please take a look at these two screenshots:
    Tablet preview screenshot: https://snipboard.io/075Aqk.jpg
    mobile preview screenshot: https://snipboard.io/SiGkz6.jpg

    In this situation, it’s impossible to check the site in mobile and tablet mode.
    Could you please help me with this issue?

    Lead Developer
    Lead Developer

    Hi there,

    That’s strange, is it only happening with a specific site? If so, which one?


    Hello again, Tom
    Thanks a lot for your good support
    Yes, For more tests I imported 4 demos (uno , music , finance , awaken )
    Before I import demos, the customize panel is completely Nice and works very well
    But when I import GP demos, This problem happens
    Stranger is when I change the theme to 2020 or other themes, The customize panel problem won’t be gone!
    Just one demo from GP, will destroy RTL customize panel forever and I don’t know How it would be fixed!!
    Please help me for this problem
    Thanks a lot

    Lead Developer
    Lead Developer

    Hmm, not sure what could be causing that.. What happens if you temporarily remove all CSS from the “Additional CSS” section of the Customizer? Any change?

    If not, can you send me temporary admin login details so I can inspect the issue first-hand? If so, please send them through the following form, and don’t forget to mention this topic: https://generatepress.com/contact



    Hello Tom
    I found exactly what the problem is
    The problem is just when I activate gp-premium plugin
    When I’m using GP Free everything is OK.
    The problem is not because of importing demo. It is Exactly because of activating gp-premium.

    I have sent my user and pass to you in contact form

    Thanks a lot

    Lead Developer
    Lead Developer

    Aha, looks like a bug – thanks for reporting!

    Until we release 1.10, you can use this:

    add_action( 'customize_controls_print_styles', function() {
                .rtl.wp-customizer .preview-tablet .wp-full-overlay-main,
                .rtl.wp-customizer .preview-mobile .wp-full-overlay-main {
                    -webkit-transform: translateX(50%);
                    transform: translateX(50%);
    } );

    Hello again Tom
    Fantastic πŸ™‚
    Your support is very useful and great
    I’m really happy to use GeneratePress. This theme is awesome
    Thanks a lot
    Have a great time

    Lead Developer
    Lead Developer

    Thank you! Glad you’re enjoying it πŸ™‚

Viewing 8 posts - 1 through 8 (of 8 total)
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