Archived topic
Customize functionality missing
10 replies · Started by Forum User on April 12, 2021
When I click "Customize", I only see a widgets tab. I do not see fonts or colors.
This is the home page https://www.tryhypnosisnow.com/blog
Hi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know :)
There are no plugin conflicts
Hi there,
Can you share any screenshots of what you see on your end?
Also, any chance you could provide us temporary backend access to conduct our own inspection?
You can use the private information text field to provide the site details. :)
Let us know.
Here is what I am seeing
Can you re-confirm the login ID and Password - as its not working for me
I just reset it.
This is the WP link
Ok - its working for me:
https://www.screencast.com/t/oowJfrvVTyZ2
Could be a bad cached instance or cookie in the browser or an extension causing the issue. Try opening the site in an incognito/private browser that has no extensions enabled.
That worked. Never had that problem before. Thank you!
If you're using Chrome then it can load a lot of instances of the chrome engine which can eat up your memory and also build up a lot of trash in its localStorage.... sometimes the device needs a good ol reboot :)
Glad to be of help.
