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[Resolved] Customize button/function doesn't work after I bought GP-Premium

Home Forums Support Customize button/function doesn't work after I bought GP-Premium

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  • #62327
    Marco Morello

    Hello,
    I bought right now the $30 full access to all the addons. I veryfied my email, I activated the GP-Premium 1.0 addon and after that I enabled some addon (colors, page header and spacing) that I suppose has to be used and configured using the CUSTOMIZER button. Before to install the addons the CUSTOMIZE button in the left colum did correcty his work. But now CLICKING ON CUSTOMIZER I only see a white page. Can you help me?
    Here you are the website:

    http://www.adrianagalgano.it/

    I also can’t see any IMAGE in the header when I place one using the new form that appears into EDIT PAGE.

    Ideas?

    Marco

    #62328
    Tom
    Lead Developer
    Lead Developer

    Hi Marco,

    Your host most likely has a low memory limit set.

    Try this: http://generatepress.com/knowledgebase/increasing-memory-limit/

    Let me know 🙂

    #62332
    Marco Morello

    Genius! Now it works! Thanks!

    Now I’ll try to discover if I can receive your help to another problem.

    IMAGE SLIDER WITH GENERATE PRESS THEME
    No way to have an image slider using your addons? Do you know if there is a SLIDER compatible with your addons or with your theme? (With compatible I mean: that not conflicts with them).

    I think to disable the PAGE HEADER addon, that supports only a single static image, and use a slider. But I’d like to know if in your experience there is some slider that works fine with your theme.

    All the best,
    Marco

    #62335
    Jean

    For a simple slider you can check this one: https://wordpress.org/plugins/ml-slider/
    I have already used and works fine with GP. You can add your slider with HOOKs for all pages or you can use PHP shortcode to put on your pages.

    #62396
    Tom
    Lead Developer
    Lead Developer

    Glad that worked, Marco!

    As for a slider, the one Jean mentioned (thanks, Jean!) is definitely the most popular.

    Once installed, you can place the shortcode provided into the Page Header content section.

    Hope this helps 🙂

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