Archived topic
Customization Menu Doesn't Load
3 replies · Started by Nicki on December 28, 2017
When I click Customize, the menu seems to load on the left, as it should. But then it disappears. I've tried increasing the PHP memory limit to 128 MB, as suggested somewhere in the documentation but that hasn't solved. Also tried switching themes to Twenty Sixteen...same issue. Other installed plugins include: Beaver Builder (Lite Version), Caledera Forms, CopyRightPro, EasyAzon, FontAwesome4 Menus, JetPack, MailChimp for WordPress, Photo Gallery, UpdraftsPlus, Woo Commerce, and Woo Commerce Services.
What other information would be useful for troubleshooting? Thanks for any help!
Hi there,
Can you try deactivating your plugins one by one to see if one of them is causing the error?
Thanks Tom. I deactivated CopyRightPro and the menu stayed up for me so that I could change some of the Woo Commerce settings. Thank you. When I re-activated the plug-in, I expected the customization to stop working again. But much to my surprise, it still works. Not sure why, but I'll take it.
Great to hear :)
