[Support request] Customiser is slow

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Home Forums Support Customiser is slow

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  • #343227
    Peter

    Hi

    I bought GP last week. The customiser in the free version was very fast, but in the premium it takes more than 5 sec to load all plugins. Is there something I can do about that?

    Peter

    #343246
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    The more options, the longer is will take to load. However, 5 seconds sounds little excessive.

    Try deactivating your other plugins one by one to see if there’s a considerable difference with one of them deactivated.

    Also, deactivate any add-ons you’re not using (Background Images for example).

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