Archived topic
Customer support worst then expected . I wan refund
1 reply · Started by Shubham on September 14, 2021
I have tried to reach many times to customer support executive. And there are no options given to directly chat with them. Meanwhile, the theme I have active is also not that much responsive. As the logo is not showing on the phone and tablet and also there are many issues with the theme. I want my full amount refund today so that I can purchase a new theme.
Hi there,
Sorry for the frustration.
I just checked your topic history and both of your support topics have already been answered within 2 hours:
https://generatepress.com/forums/topic/i-want-to-change-the-name-and-the-inks-which-are-redirected-to-the-categories/#post-1930486
https://generatepress.com/forums/topic/my-site-loo-is-not-updating-on-tablet-and-mobile/#post-1930555
Perhaps you missed the replies?