My site loo is not updating on tablet and mobile

Hi there,

What issue(s) are you seeing on mobile?

Just tried using the Chrome simulator and didn't notice anything wrong:
https://www.screencast.com/t/OqD3qnUPrYv

Please check it. The logo is not updating neither on phone nor on tablet

I am having a lot of difficulties customizing please tell me how can I get a refund for this.

I've forwarded your request to our accounting and it will be processed soon.

Thanks for your patience.