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David.
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February 23, 2022 at 2:00 am #2130137
Asen
Hello guys,
I’m using a Custom HTML code to display social media icons at the footer of my site. I can’t paste the code here, so I’m pasting it at the hidden area hopefully you can see it.
Recently I noticed that the social icons are no longer displayed. I haven’t done any changes as far as I can remember, so I just wanted to check to see if you can help on that.
Thank you in advance!
Regards,
Asen
February 23, 2022 at 3:07 am #2130214Fernando Customer Support
How are you adding the icons with this custom html? Is this through a different plugin? Can you try clearing your cache?
In any case, this doesn’t seem like a theme related issue: https://generatepress.com/what-support-includes/
Alternatively, you can try adding the social icons through WordPress’ Social Icons Block or our very own Buttons Block.
See: https://share.getcloudapp.com/6quEy9N7
Hope this helps! 🙂
February 23, 2022 at 3:20 am #2130235Asen
Thanks Fernando, appreciate your answer.
I’m adding the HTML without a plugin, by inserting it with the built-in “Custom HTML” widget.
Cleared cache, same issue.
How can I put the social icon block or the buttons block in a specific footer widget at the footer?
I have only this https://paste.pics/G50I5February 23, 2022 at 4:09 am #2130303Fernando Customer Support
You’re welcome Asen!
It seems that these specific Blocks are in Footer Widget 3.
Knowing this, you can go to Appearance > Widgets > Footer Widget 3 and add a Buttons Block.
See: https://share.getcloudapp.com/E0uok6xm
Here is a sample video showing how to add Social Icons: https://www.youtube.com/watch?v=q9YyXSBpRR0
Hope this helps! 🙂
February 23, 2022 at 4:43 am #2130334Asen
Thanks again Fernando,
But I don’t have the + sign allowing me to add Gutenberg/GenerateBlocks elements at that footer area. https://paste.pics/G51T9
How can I enable that option?
February 23, 2022 at 4:56 am #2130350David
StaffCustomer SupportHi there,
that would require Block Widgets to be enabled on your site… which it is by default.
So i assume you disabled that option using a function like the one we provide here?
February 23, 2022 at 5:00 am #2130357Asen
Hey David,
No, I haven’t disabled Block Widgets.
I checked in functions.php and the code you’re referring to is not present.
How can I fix that?February 23, 2022 at 5:02 am #2130363David
StaffCustomer SupportDo you have any plugins that would disable it ? Like the Classic Editor?
If not – what version of WP are you running ?February 23, 2022 at 5:04 am #2130366Asen
Yes, actually I have Classic Widgets plugin which disables the block widgets.
Is the solution to disable it?February 23, 2022 at 5:08 am #2130373David
StaffCustomer SupportIf you want to use Blocks in there, then yes you would need to remove that plugin.
The alternative would be to build your own Footer with the Block Element:
https://docs.generatepress.com/article/block-element-overview/
February 23, 2022 at 5:12 am #2130376Asen
Thanks David, now I know how to sort this out.
February 23, 2022 at 5:27 am #2130394David
StaffCustomer SupportGlad to hear that!
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