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Custom header not showing up on tablet/phone devices

2 replies · Started by Robert on November 21, 2017

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First, I'm using the latest version of Elementor Pro with the "NavMenu Addon for Elementor" and "Elementor AddOns and Widget" plugins installed, plus the latest GeneratePress/GP Premium versions installed. Lastly, I've downloaded and activated the GeneratePressChild theme (version 0.1).

I'm working on a new website for the local martial arts school I go to, and I've created a custom header using Elementor Pro The custom header defines three images, a custom menu, and search. When viewing the website via laptop or iPad in landscape mode I see the menu I've created in the custom header. When I rotate the iPad into portrait mode or use a smartphone the custom header no longer appears. In Elementor Pro allows you to hide widgets depending on the display size, and I've verified the settings for my customer header do not hide for any screen size.

Any ideas what the issue may be?

Thanks!

Will do.

Regards,
Robert

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