Archived topic

Custom Elementor Nav Menu Overlaying SIte-Library Nav Menu

11 replies · Started by Accounts Payable on November 10, 2021

Viewing posts 1–12 of 12

November 10, 2021 at 11:09 am #1999009

Hi there.

I am using your site library's "Health" template. I created a custom menu in Elementor, and activated the shortcode within GeneratePress' Element's section. However, on page reload/refresh, you can still see the GeneratePress' old menu items appear for a second before the Elementor menu fully loads. How can I completely get rid of the GeneratePress' menu items so that they are not showing? We are under maintenance mode, but I have turned it off temporarily so that you can take a look around. Please let me know if you need a login. I'm sure I messed something up.

November 10, 2021 at 11:30 am #1999027

Hi Brigitta,

Can you go to customizer > layout > primary navigation, set navigation location to no navigation?
https://www.screencast.com/t/v6y25iQp

Let me know :)

November 10, 2021 at 11:32 am #1999030

Hi Ying. I don't have that option (i.e., "navigation location").

November 10, 2021 at 11:44 am #1999048

That's weird, what version of the GP theme are you using? Can you make sure it's up to date?

Maybe send us a screenshot if you can?
https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

November 10, 2021 at 11:50 am #1999053

I'm using the latest version. I just downloaded it from your site two weeks ago. As previously mentioned, I'm using the "Health" template from your Site Library. Please help. I need to get this back under maintenance mode. Would you like me to create a login for you? :)

November 10, 2021 at 12:02 pm #1999064

Would you like me to create a login for you?

Yes, please send the login info using private info field so the content can only be seen by GP support team :)

And could you disable all other plugins except GP premium for us to inspect the site better? Thanks!

November 10, 2021 at 12:06 pm #1999071

Thanks Ying. Please see below. We are being hosted by BlueHost, so let me know if you have any issues logging in please.

November 10, 2021 at 12:12 pm #1999081

Can you disable all other plugins for us to test?

November 10, 2021 at 12:13 pm #1999085

All plugins deactivated.

November 10, 2021 at 12:15 pm #1999088

When the GP Premium plugin is activated, you should able to see customizer > layout > header, uncheck the using navigation as header option, then the navigation location option should show up.

November 10, 2021 at 12:18 pm #1999095

Have I told you lately how SPECIAL you are Ying?!! Appreciate the help. :)

November 10, 2021 at 12:23 pm #1999108

Lol thank you :P

Very glad to hear that!

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