[Resolved] curl error…..

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  • #1473549
    Alain

    hello
    i have this error…

    cURL error 28: Connection timed out after 10002 milliseconds

    on fresh instal
    no firewall

    unblock / whitelist this IP

    thank you

    #1473896
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I had our server techs take a look and they confirmed that IP is not banned by our firewall.

    However, it looks like you’re using OVH – we’ve had this reported by a handful of OVH users that they’re unable to activate their key. Unfortunately, they must have a firewall that is banning the communication, and so far they’re unwilling/able to fix it.

    #1481962
    Alain

    Hello Tom

    as you say, OVH is ” unwilling ” …

    i have no correct answer from them πŸ™

    GP Premium is working perfectly, except update…

    Ps: sorry for the delay

    Thank you πŸ™‚

    Alain.

    #1482500
    Tom
    Lead Developer
    Lead Developer

    Yea, we’ve had a handful of users report it to them, but no luck yet. Hopefully eventually a fix is found.

    #1482550
    Alain

    i like this word… “hope”
    But anyway…
    thank you for your work and support
    you, and your team πŸ™‚

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