Archived topic
cURL error 28: Connection timed out after 10001 milliseconds
5 replies · Started by juanitadmin on June 17, 2020
Hello I just buy the premium version and I get this message cURL error 28: Connection timed out after 10001 milliseconds when I enter the key. I m so frustrated that it doesn' t work properly easily. Thank you for your kind help.
Hi there,
This article explains the error and has some things to try: https://docs.generatepress.com/article/curl-error-28-connection-timed-out/
Typically, this is a server configuration error that your hosting should be able to resolve - your website isn't able to communicate with our website in order to validate the license key.
Hello Tom
thank you for your answer I will try to get an answer with my hosting.
Is there an other solution to validate the key ?
Thank you for your help.
Not currently, unfortunately.
However, the license only gives you access to updates via the Dashboard, so it's only important when an update is available.
Hello Tom thank you for your answer. I don't understand.
If I try to activate the premium plugin when I put my key it doesn't activate anything so i can't use any options included in the premium version right ?
No - you can still use the premium modules without the license key.
Just follow the steps here to activate the modules:
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules
The license key is only used to activate auto updates.
Let me know if this helps :)
