[Resolved] CSS issue?

Home Forums Support [Resolved] CSS issue?

Home Forums Support CSS issue?

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1526467
    Marcel

    Hello,
    I’m not sure if this problem may be due to switching from “Inline Embedding” to “External File” or for some other reason. I use HappyForms and I found that at some point the radio and checkboxes are no longer visible. I remember trying “External File”
    in “Dynamic CSS Print Method”, switching back to “Inline Embedding” and “Floats”, but the problem persists.
    I disabled the cache plugin (WP Faster), the result is still negative.

    Please take a look at the link sent as private information by clicking on the “HERE” button below the first image (it will open the HappyForms form in the pop-up).

    I’m sure it’s a cache problem, but I don’t know how to proceed, as long as I’ve disabled the plugin responsible for it.
    Thanks for the suggestions.

    #1526926
    David
    Staff
    Customer Support

    Hi there,

    the only CSS being applied to those forms comes from Happy Forms. Have you checked with their support ?

    #1528014
    Marcel

    David,

    Thank you for your reply.
    So you’re saying it has nothing to do with “Dynamic CSS Print Method”?
    HappyForms has an option where you can choose to use the theme’s CSS style or HappyForms.
    I sent them a request to help me solve the issue and I hope to identify where this problem comes from as soon as possible.
    Have a great day!

    #1528562
    David
    Staff
    Customer Support

    Yes, all of the CSS is coming from Happy Forms, there is no Theme CSS affecting it.

    Did you resolve the issue as i can now see the checkboxes?

    #1529424
    Marcel

    Hey there!

    The HappyForms team support confirmed there is a bug in their latest release that causes radios and checkboxes to vanish when the use theme styles option is “on”. They will fix it in the next upcoming release.

    Thank you for your support, David!

    #1529622
    David
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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