criticial error due to theme

[Hannah]

Hello,
When I deactivate the woocommerce plugin, a critical error occurs on my complete website: http://prnt.sc/tkk7rz It leads to this link: https://wordpress.org/support/article/debugging-in-wordpress/
When contacting woocommerce, they said I should contact my host about both issues. I did so and my host said the following:

As for the error when deactivating the WooCommerce plugin, I was able to reproduce it on my end as well.

This issue appears to be associated with the theme of your website, as I made the following tests:

1. Created a backup of the database and moved it outside of public_html.
2. Stopped the WooCommerce plugin and the error occurred
3. Switched the theme to TwentyTwenty and the website was live again
4. Imported the database from the backup I created to reverse the changes made.

Can you help me with this?

[David]

Hi there,

are you using a Child Theme with GeneratePress ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Hannah]

yes

[Leo]

Does the issue happen if you activate the parent theme?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Hannah]

No, then it is fine….

[Leo]

So you need to identify what functions you’ve added in your child theme that’s causing the issue.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Hannah]

ok thanks a lot for your time 🙂

[Hannah]

[Leo]

No problem 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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