Archived topic
criticial error due to theme
8 replies · Started by _blank on July 19, 2020
Hello,
When I deactivate the woocommerce plugin, a critical error occurs on my complete website: http://prnt.sc/tkk7rz It leads to this link: https://wordpress.org/support/article/debugging-in-wordpress/
When contacting woocommerce, they said I should contact my host about both issues. I did so and my host said the following:
As for the error when deactivating the WooCommerce plugin, I was able to reproduce it on my end as well.
This issue appears to be associated with the theme of your website, as I made the following tests:
1. Created a backup of the database and moved it outside of public_html.
2. Stopped the WooCommerce plugin and the error occurred
3. Switched the theme to TwentyTwenty and the website was live again
4. Imported the database from the backup I created to reverse the changes made.
Can you help me with this?
Hi there,
are you using a Child Theme with GeneratePress ?
yes
Does the issue happen if you activate the parent theme?
No, then it is fine....
So you need to identify what functions you've added in your child theme that's causing the issue.
ok thanks a lot for your time :)
No problem :)
