I opened a new support topic as i dont have the private field in this.
I don’t see the new topic you’ve opened. I’ve checked your profile’s “Topics started” stats and I don’t see it there as well.
Can you confirm if it was posted? Let us know. Once its up, we can continue the conversation there.
Here’s a refresher guide on how to open a new topic if you’re having any issues with it – https://generatepress.com/support/#new-post