[Support request] Couple of issues

[Jakub]

Hi! I’ve installed your theme yesterday (pro version) and it did following things:

1.My product page(only product page) crashed a bit, I normally use Elementor and there is margin on the top and on the right of the page idk maybe 50px and I cannot repair it.
2.My add to cart also doesn’t work, before I used

.woocommerce .quantity {
float: left;
margin-top: 5px;
margin-right: 20px;
}

to make it in one line but it doesn’t work anymore
3. THis is the question not the problem itself, can I change cart and checkout pages so that not everything is on the left side? and a big space on the right
Thanks in advance!

[David]

Hi there,

can you disable your cache plugin so i can see where the issues are coming from.
As a note – whilst developing a site it is best to leave cache/optimization plugins disabled. Only enable them after you have finished working.

[Jakub]

I’ve installed this extension to disable caching https://docs.wp-rocket.me/article/61-disable-page-caching because I use wp rocket. I hope that helps because I’m still learning and not sure if it worked. If you could please advise me as for why I shouldn’t have cache enabled then I would be really grateful, still learning so any advice is appreciated!

[David]

1. remove morgins
Try setting the Container to Content Layout to Single Container in Customizer > Layout > General.
2. The cart icon looks to be working now?
3. Customizer > Layout > Woocommerce –> and change the sidebar layout to Content no sidebar.

[Jakub]

Hi!
Thanks for your prompt reply, I send you image how the button looks at my end. I am using safari. Thank you!

[Jakub]

https://ibb.co/HHQ3pRv
Im not sure if its working so I attach a link to the image as well.

[Jakub]

“-” and “+” signs came from the theme and they are as you see in vertical alignment but have no idea how to change it or at least disable it.

[Leo]

Tough to tell without seeing the site in question.

I feel like I’ve seen the issue before and it was a plugin conflict somewhere.

Can you disable all plugins except GP Premium to test?

Let me know 🙂

[Jakub]

Hi! Thank you for your response 🙂 From what I could see only thing that helped was disabling elementor but for obvious reason I cannot do it because I use elementor for the whole layout of my website! I hope it can be solved somehow? I have the newest version of elementor.

[David]

Hi there,

go to Customizer > Layout > Woocommerce and uncheck: Display Quantity Buttons

[Author]

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