[Support request] Copyright and footer bar navigation

[Vida]

I can change the copyright notice and create footer menu which appears in the footer bar, but not both. Either the menu shows and the original copyright or the new copyright and no menu. Huh?

[Fernando]

Hi Vida,

For reference, can you share the link to the site in question?

You may use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

[Vida]

kingedwardsdomain.com (but it’s not published yet)

[Ying]

Hi Vida,

I can see both copyright and the menu, have you already figured it out?
https://www.screencast.com/t/U0T6BPM0ZoA

Let me know 🙂

[Ying]

Can you try clear the cache of your site?

[Vida]

OK. Here’s the same results:

Home
Stories
About
Contact
Privacy Policy
Terms of Use
Legal Notices

© 2022 King Edward’s Domain • Built with GeneratePress
————————————-

© 2022 Vida Evelyn
————————————-

If I need to keep the first one, I will. Have been having problems in other areas (Wasabi)and so tired of all this.

[Ying]

Any chance you can provide WP admin login so we can take a look at the backend?

[Vida]

See private msg

[Ying]

Can you share the exact login URL as adding admin or wp-admin leads to 404?

[Vida]

below

[Fernando]

Hi Vida,

Can you turn the user provided to an admin so we can check your settings?

Also, can you share screenshots of the issue from your end for a better understanding?

Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

[David]

Hi there,

your customizer is set to Save Draft:

Click the cog icon and change it to Publish

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Vida]

No! This shows the correct copyright but no footer menu. How do I return it to draft? I’m not ready to publish the site. I’ll give this problem one last time to be solved and then giving up and using the default copyright and the footer menu if I can still get to it!

[David]

I logged into your site.
Go to Appearance > Widgets – edit the Footer bar widget area, select the Navigation Menu block and Select Menu. As that is currently empty.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Vida]

Almost there! The menu shows correctly as does the copyright. Yipee!
But, and I don’t know if I should open a new support ticket, the menu links go to empty pages, even though the real pages exist. Instead GP creates a new blank page for the link. I’ve tried permanently deleting those pages, but they keep coming back. What to do?

[Author]

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