[Support request] Copyright add-on got my IP blocked by the hosting company

Home Forums Support [Support request] Copyright add-on got my IP blocked by the hosting company

Home Forums Support Copyright add-on got my IP blocked by the hosting company

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #248036
    d

    Tom,

    Just resolved an issue that was blamed on my attempts to save %current_year% in GP’s Copyright add-on. This apparently triggered a ModSecurity rule that blocked my IP for 24 hours on more than one occasion, making it impossible to access my sites/dashboards from any device on my home wifi.

    It was eventually solved by a .htaccess file edit (SecRuleRemoveByID something-or-other), but I’m sharing here in case an update to your Copyright add-on could also solve/prevent this in future.

    Hope this helps.

    #248124
    Tom
    Lead Developer
    Lead Developer

    Wow, never heard of that before. As far as I know, your server should have no idea what you’re saving into your database, especially a harmless string like %current_year%.

    Can you ask them what about the string triggers that rule? Seems like they might just need to whitelist it in your case (there’s nothing dangerous about it at all).

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.