[Support request] Converting elements to new theme “blocks”

[Dax]

Hi,

I have an old site that was using the old version of GP and I just updated it to the new version.

Posts are working fine with the new blocks etc but when I go to elements it’s still using the old version?

Do you know how I can update it too?

[Fernando]

Hi Dax,

To clarify, are you referring to updating the GP theme? If yes, you’ll need to update GeneratePress Premium as well in Plugins > Installed Plugins.

Kindly let us know.

[Dax]

Hi,

It says “receiving premium updates”, so I believe that everything should be working as normal?

Like I say posts are fine, it’s just the elements…

[Ying]

Hi Dax,

I’m not sure what you mean by the elements using the old version, can you explain a bit more?

[Dax]

So I use generatepress premium with multiple sites….

I’ve updated both but when trying to create a new element (block – page hero) on one of them the backend is still the “old version” where you add the code manually etc….

I want it to be like the other site where the editor for the elements is using the new system where the editing is in real time and with blocks etc.

[Ying]

to create a new element (block – page hero) on one of them the backend is still the “old version” where you add the code manually etc….

Do you have the classic editor plugin enabled? If so, you’ll have to deactivate it in order to use the block element.

[Dax]

I already did and just deleted it to make extra sure…still not resolved…

[Fernando]

I see. To have a better understanding of the issue, is it possible for you to share temporary login credentials?

You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Hope to hear from you soon.

[Dax]

Hi, please see attached.

[Ying]

I logged in and tried to create a new block element, but I didn’t seem to have any issue with that:
https://www.screencast.com/t/JTQIit3rlLCQ

[Author]

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