[Support request] Content Template for custom post type archive – missing post

Home Forums Support [Support request] Content Template for custom post type archive – missing post

Home Forums Support Content Template for custom post type archive – missing post

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1997652
    Brenden

    I am using a content template for a custom post type archive – https://hcrebuild.wpengine.com/enrollment/

    The problem is that the latest post is not displayed, but only when using the content template.
    – If I add another post, the new post does not show up, but the one that was missing is now visible.
    – If I remove the content template from the archive, there are no missing posts.

    Can you help me out?

    #1997698
    Ying
    Staff
    Customer Support

    Hi Brenden,

    That sounds weird, can you try disable all other plugins except GP Premium/Generateblocks and the plugin you need for the custom post type?

    If you can provide access to the admin using the private info field, we can have a look at the backend.

    Let me know πŸ™‚

    #1997729
    Brenden

    I deactivated all of the plugins except for plugin making custom post types and I am still seeing the same issue.

    #1997768
    Ying
    Staff
    Customer Support

    Can you try switch to parent theme to test?

    #1997773
    Brenden

    I switched to the parent theme and I am seeing the same the same issue. I provided admin access, feel free to take a look around.

    #1997800
    Brenden

    I moved the site to a different url so we can test without impeding development. The same login will work. Here is the new url – https://mihcdev.wpengine.com/

    #1997807
    Ying
    Staff
    Customer Support

    Thank you Brenden, we can’t locate the cause of the issue currently.

    Will do more testing on the new link πŸ™‚

    #1997811
    Brenden

    Thank you!

    #1997848
    Brenden

    I created a new post type (Test Posts). I attempted to apply the content template to the the new Post Type archive when I saw that you are editing that element so I was not able to test. However, I did see that you were able to get the post to show up on the original archive. I will await your response

    #1997870
    Brenden

    After seeing that you were able to get it working by rebuilding the element, I rebuilt the element from scratch and it is working as expected. Originally, I had used one of the provided templates and modified it. It was actually a post navigation template that I copied and pasted into this content template. Something in that template seemed to have caused the hickup. Thank you for your help in troubleshooting.

    #1997896
    Ying
    Staff
    Customer Support

    Great! Glad you figured it out πŸ™‚

    I rebuilt the block and it worked, but I was not able to see where the issue coming from.

    After your explanation I got it.

    Glad it’s working now!

Viewing 11 posts - 1 through 11 (of 11 total)
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