[Resolved] Content Suddenly Missing

Home Forums Support [Resolved] Content Suddenly Missing

Home Forums Support Content Suddenly Missing

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  • #465295

    I am having a similar problem. I’ve been using Firefox while putting together my site. Everything was great and then late last night (early this morning) something went dreadfully wrong.

    The first page of my site is a static page and the rest are set up similarly with a floating image at the top and then text flowing along. But now, the first several paragraphs of text do not display when I try to view them in Firefox. They show correctly while in Edit Page mode in GeneratePress; but that I mean that everything that is supposed to be there is. But when I load the page, things are missing.

    Other than that, I love this theme. I used a different one when starting this project for my niece, but finally gave up when I realized it wasn’t able to do what I wanted. Then installed GP and in about half a day did more than what I had attempted with the other one in more than a week!

    But I need to have this site fixed ASAP; my niece has a deadline applying for a grant. Thank you so much in advance.

    Oh, and here’s the link to my site:

    Customer Support

    Hi there,

    This is what I see on the home page using chrome and firefox: https://s18.postimg.org/r4yfntk8p/2018-01-07_1530.png

    The code also suggested that only the static image is inserted as the content.

    So you are saying you actually have content on that page but it all the sudden disappear?

    I would recommend giving #1 a shot here as something had to changed in order for things to not work and I don’t think it’s due to GP – you can imagine how many “content disappear” complains and topics we are getting by now.


    I’m sorry, I don’t think I was clear. The home page is static and loads correctly. But the other pages (Bio, Music, Gigs, and Links) have content, usually a few paragraphs of text, that don’t show up when loaded into Firefox. I’ve been trying to get the site to work in Firfox, and then will work it out for other browsers and check for responsiveness.

    But text is missing. Suggestions? Hope that is more clear.

    Customer Support

    This is what I see on the Bio page on both Firefox and Chrome: https://s18.postimg.org/mvyazi8yx/2018-01-07_1828.png

    Is this correct?

    If not I would recommend checking if there any broken HTML in there.


    There are at least two or three text paragraphs that should be at the top. The two note icons should be lower down with text inbetween. I have made two screen shots of the GP Edit Page for my Bio page. How do I send them to you to show you what is supposed to be there?

    Customer Support

    You can upload them to a site like this: https://postimages.org/ and provide the direct links.

    Not sure if it will help though. GP simply displays the HTML you entered and does not alter or hide it.

    Have you checked if there is broken HTML in your content?


    And here is the text and coding from that page:

    <strong><img src="https://genevievegilbertviolin.com/wp-content/uploads/Genny-wallpaper.jpg" alt="" width="233" height="272" /></strong>
    You can catch me playing every Thursday Friday and Saturday at <b><a href="http://www.marbleroomcle.com/" target="_blank" rel="nofollow noopener">The Marble Room Steaks and Raw Food Bar</a></b> in Cleveland, OH. The repertoire you can hear me playing is pop/rock, infused with classical/jazz elements and Lindsey Stirling Covers. Some backing tracks I arranged and recorded with help from dijital of Tribe Untitled.
    <p style="text-align: left;"><strong>1/27/18 @ 9:00 PM</strong>
    Performing with Shawn Perry & The Hazzard County Rebellion at <strong><a href="https://www.kcnashvillenights.com/" target="_blank" rel="noopener">KC's Nashville Nights</a> </strong>in Akron, OH.</p>
    <p style="text-align: left;"><strong>1/28/17 @ 7:00 PM</strong>
    <a href="https://www.beachlandballroom.com/?gclid=CjwKCAiAm7LSBRBBEiwAvL1-L4B5ttzdCur__GB9txeN7mYwBwCwi-DLTBVXJXTz1nBo8wvWrdXAZRoCEsQQAvD_BwE"><strong>Beachland Ballroom</strong></a>, Cleveland OH
    Performing with Shawn Perry and The Hazzard County Rebellion</p>
    <p style="text-align: center;"><span style="color: #930026;">[wp-svg-icons icon="music" wrap="h2"]</span></p>
    <p style="text-align: center;"><span style="color: #930026;">We here @ Ms Rock Recording Studio, Strongsville, Ohio have had the pleasure of working with Genevieve doing overdubs on clients like, George Barlock. The songs she worked on were done in a very professional matter.
    Genevieve did all her own arrangements on this recording project. They were very professional and done in a timely fashion.
    The best part of working with her as a Producer & Engineer is the wonderful vibe she brings to the studio. A Class Act !
    Her violin work has a beautiful sound and unique feel to enhance every song she worked on.<strong>
    —Ricardo Cuffari
    Producer Engineer @ <a href="https://www.msrock.net/" target="_blank" rel="noopener">Ms Rock Recording Studio</a>
    </strong>[wp-svg-icons icon="music" wrap="h2"]</span></p>
    <p style="text-align: center;"></p>

    Is there a CSS/HTML code checker plugin that you recommend?

    Lead Developer
    Lead Developer

    Looks like you have this added in your custom CSS:

    p {
      margin-top: 15px;
      text-align: justify;
      color: #612420;
      font-size: 0px;

    The font-size being set to 0px is stopping paragraph text from appearing.


    THAT’S IT! You are my new best friend. I had been eyeballing the test and codes, but hadn’t gotten around to looking at the actual CSS. My bad. And have absolutely no idea how I inadvertently changed it to zero. Guess I should have quit working on the site before 3:00 in the morning?

    Whew! I can’t tell you how much I appreciate your help. This theme is so much better than the first one I started using and then abandoned.

    Sorry to be so effusive, but thank you again!

    Lead Developer
    Lead Developer

    No problem at all! Glad I could help 🙂

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