[Resolved] Content Disappeared in Some Browser ( Random Issue )

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  • #1256502
    Alief

    Hi team,

    I have a strange problem and it happens randomly. So far 2 users have reported this. When they open a certain URL in their browser, the content does not appear. Only comment boxes appear. Like http://prntscr.com/s67rzj and http://prntscr.com/s67sfq.

    One uses the default mobile browser. Another user uses Google Chrome. Where do you think the problem is ?

    I am having a hard time explaining to the user. Because coincidentally the problematic article is the their article. I have included the article’s link in the website url.

    Thank You

    #1256706
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

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