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[Support request] conflict with woo commerce

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  • #493710
    Annalena

    Hi!

    After updating woocommerce, changes has occurred on my site. In stead of showing all items in my shop it now shows only sixteen at the time, even though my WP settings are set to show fifty items in my shop. I contacted woocommerce and they said it might be a conflict with my theme.

    I also have trouble to see the traffic to my site after this update.

    I guess I am using the latest GP as you helped me to fix my updating troubles, and after that you said that I was going to get notifications when I needed to update.

    Thank you very much

    GeneratePress 2.0.2
    #493826
    Leo
    Staff
    Customer Support

    Hi there,

    Have you already fixed this?

    I can see all products: http://www.screencast.com/t/oIzeaSRtJn

    #494111
    Annalena

    Hello!

    No, I haven’t fixed it. It’s weird because when I check it now, on a different computer, it shows all my products, but when I look at it backstage, logged in to my store, it shows only sixteen. But if it as you say and saw on your computer, as I also can see on a different computer, that it now shows all products I guess it’s ok.

    But do you have any idea why it doesn’t show the statistics as it should? It’s blank sometimes when I want to look at it.

    Thank you Leo

    #494497
    Leo
    Staff
    Customer Support

    Sounds like it could be some sort of caching issue.

    You could try disable all plugins to see if it helps.

    If not you can ask WooCommerce to check 🙂

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