[Resolved] Columns in WooCommerce Module

Home Forums Support [Resolved] Columns in WooCommerce Module

Home Forums Support Columns in WooCommerce Module

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  • #1111339
    Rick

    When using the 4-column default setting in Customize > Layout > WooCommerce, all my product images are the same size, as they should be. However, when I change to 3 columns, the image sizes change (noticeably smaller) in the second row of listed products. The original images are all 1200×1200 pixels. Can you recommend a fix so all images are the same size?
    Thanks!

    #1111369
    Leo
    Staff
    Customer Support

    Hi there,

    The product image size is handled by WooCommerce itself:
    https://docs.woocommerce.com/document/woocommerce-customizer/#section-15

    Hope this helps πŸ™‚

    #1111423
    Rick

    Well… when I deactivate the GP WooCommerce Module, the problem is resolved. So, I’d say it points to a bug in the module. The current view on my website is with the WooCommerce Module deactivated.

    #1111439
    Leo
    Staff
    Customer Support

    Hmm can you activate GP’s Woo module again and keep all plugins disabled except GP Premium and WooCommerce?

    #1111486
    Rick

    Okay, only GP Premium and WooCommerce plugins are active, plus the WooCommerce Module is also active. Same issue as described earlier.

    #1111494
    Leo
    Staff
    Customer Support

    Hmm doesn’t look like the original images are the same size.

    I’m seeing the top 3 images as 1200px as you mentioned:
    https://www.screencast.com/t/zyjp6WJB2YG

    However, the second rows are all 300 by 300px:
    https://www.screencast.com/t/J5jULKGIBnI

    The file name/path suggested the same thing as well.

    Can you confirm?

    #1111507
    Rick

    The Media Library shows all of them imported at 1200×1200. Weird, eh?

    Example: Sample 1200×1200 px image

    #1111517
    Leo
    Staff
    Customer Support

    Weird indeed.

    Can you try re-adding the images?

    Let me know πŸ™‚

    #1111737
    Rick

    Problem solved. I’m pretty sure the issue was in using the WooCommerce Module for only three of the six products. When using the module in creating all 6 products, the alignment was fine.

    Thanks for your help!

    #1111761
    Leo
    Staff
    Customer Support

    Thanks for reporting back!

    We will take a closer look πŸ™‚

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