[Resolved] Columns in WooCommerce Module

[Rick]

When using the 4-column default setting in Customize > Layout > WooCommerce, all my product images are the same size, as they should be. However, when I change to 3 columns, the image sizes change (noticeably smaller) in the second row of listed products. The original images are all 1200×1200 pixels. Can you recommend a fix so all images are the same size?
Thanks!

[Leo]

Hi there,

The product image size is handled by WooCommerce itself:
https://docs.woocommerce.com/document/woocommerce-customizer/#section-15

Hope this helps 🙂

[Rick]

Well… when I deactivate the GP WooCommerce Module, the problem is resolved. So, I’d say it points to a bug in the module. The current view on my website is with the WooCommerce Module deactivated.

[Leo]

Hmm can you activate GP’s Woo module again and keep all plugins disabled except GP Premium and WooCommerce?

[Rick]

Okay, only GP Premium and WooCommerce plugins are active, plus the WooCommerce Module is also active. Same issue as described earlier.

[Leo]

Hmm doesn’t look like the original images are the same size.

I’m seeing the top 3 images as 1200px as you mentioned:
https://www.screencast.com/t/zyjp6WJB2YG

However, the second rows are all 300 by 300px:
https://www.screencast.com/t/J5jULKGIBnI

The file name/path suggested the same thing as well.

Can you confirm?

[Rick]

The Media Library shows all of them imported at 1200×1200. Weird, eh?

Example: Sample 1200×1200 px image

[Leo]

Weird indeed.

Can you try re-adding the images?

Let me know 🙂

[Rick]

Problem solved. I’m pretty sure the issue was in using the WooCommerce Module for only three of the six products. When using the module in creating all 6 products, the alignment was fine.

Thanks for your help!

[Leo]

Thanks for reporting back!

We will take a closer look 🙂

[Author]

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