[Support request] Color selection tool doesn't appear on certain options

Home Forums Support [Support request] Color selection tool doesn't appear on certain options

Home Forums Support Color selection tool doesn't appear on certain options

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #442009
    Textdriven

    This is happening on all my sites. Using WP 4.9 and the latest GeneratePress. Certain colors are not selectable.

    #442023
    Bjoern Christian

    Hello,

    the last GP Update fixed it!

    But one question left: why are the mouseover effects not working inside the “one page, anker layout” but inside the “singel side layout if you select Datenportal and Jobs…may one of the admins could take a look at it?

    Interesting: If i am in the one page layout of Jobs (klick on jobs), the mouseover is not working for jobs, but for the rest….

    greetings

    Bjoern

    #442058
    Textdriven

    It doesn’t fix it for me.

    Using GP Premium 1.5.6

    #442221
    Leo
    Staff
    Customer Support

    Hi there,

    Can you try #1 here? https://docs.generatepress.com/article/debugging-tips/

    Make sure the theme is up to date too.

    #442332
    Bjoern Christian

    Hello,

    deactivated all the Plugins. No chance! Still the problem with mouseover…

    #442539
    Leo
    Staff
    Customer Support

    Weird. Can you test with all other plugins disabled and a different browser?

    If not can you provide admin access through Account Issue here? https://generatepress.com/contact/

    Make sure all non-GP plugins are disabled.

    Thanks!

    #442863
    Textdriven

    It seems the WP Ceber plugin is the one blocking the color selectors. Trying to figure out a way to keep it active without the colors selectors dropping.

    https://wordpress.org/plugins/wp-cerber/

    #443104
    Leo
    Staff
    Customer Support

    The plugin is has a js error.

    Might be worth mentioning to the plugin author: https://s33.postimg.org/bluyltdbz/cerber.png

Viewing 8 posts - 1 through 8 (of 8 total)
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